Jyoti has over twenty years of experience in education/edtech, instructional design, and people development, and has spent the last fifteen years leading teams to deliver high-quality learning experiences. She began her career in the classroom, teaching in early childhood education, high school, and adult learning environments. She spent 15 years at Kaplan Test Prep as a test prep instructor, faculty manager, and finally, as senior director of the academics team. As VP of Product Operations at Triad, Jyoti is proud to lead a team of inspirational instructors, coaches, and subject-matter experts who support the behavioral and mental health community. Jyoti holds a bachelor’s and master’s degree in English Literature and lives in Minneapolis with her family.